Best Western Hotel Trier City

Dear Best Western Management. I would like to extend another huge thank you to you, your front desk (Elena, Emie, Federico, and Marvin), breakfast room and cleaning staff for making our trip extremely enjoyable and memorable. I traveled from United States with my brother and my 89-year-old mother. My mother is originally from Trier. Her birthday wish was to visit Trier to see her house that she grew up in, her parents’ grave, her church and a childhood friend and visit the sites in the city center. We stayed in the Best Western several days at the beginning of our trip and several days at the end of our trip. From the moment we checked in to the day we checked out your staff treated us like family. The smiles and daily greetings made a world of difference during our stay. When we returned for the second time to your hotel, the front desk was waiting for our arrival and greeted us with hugs and welcomed us back. The staff had our original rooms waiting for us and made sure that my elderly mother’s bathroom was equipped with a bathtub mat and shower handle. The breakfast room staff were amazing as well. They also remembered us from the first week that we stayed with you and greeted us with smiles and hugs. They remembered my mother’s coffee preference and had it waiting for her every morning. The cleaning girls were amazing as well and addressed our daily needs. I highly recommend this hotel for anyone that will be visiting Trier. The hotel, bedrooms and facility are exceptionally clean. The staff is amazing, friendly, and fun. The hotel is situated next to the cobblestone walkway that leads into the city center restaurants and stores. Parking at the hotel is good and easy. The breakfast was delicious with a variety of options to choose from. The hotel has a bar, pool table, workout room and beautiful indoor and outdoor lounge areas. I cannot wait to come back.

The location is perfect as at the edge of the main city centre, there is also a bus stop to the central train station right outside the hotel. The rooms were very spacious and had everything we needed including a complementary bottle of water. Reception is open 24/7 which is great as you can also have a night cap at their little bar after a night out.

I really liked the location—it was very convenient and not far from the main attractions. The parking was easy and accessible, which made things even more comfortable. Most importantly, the staff were incredibly helpful and friendly. I had an issue with my rental car, and they went out of their way to help me contact the rental company and resolve the problem. I truly appreciated their support and hospitality.

A lovely little hotel in a great location - walking distance to all the ancient sights of Trier as well as the city centre, bars and restaurants. The room was a little jaded but was spacious and the bed was lovely and comfortable. The staff were very friendly and very helpful. Great breakfast !

I stay at this hotel a few times every year. I'm always made very welcome by many of the staff, who I've got to know. I always have more confidence in hotels which can keep their staff. The location is very good because they have their own car park and it is on the edge of the shopping area. Overall, it's the best value hotel I've stayed at in Trier, and for me it is very convenient.